The New Mexico Department of Health (NMDOH) is leading the State of New Mexico’s COVID-19 Vaccination Preparedness Planning in close collaboration with other state agencies, public, private and tribal partners throughout the state.
Learn MoreYou've got questions. We've got answers.
Profile Questions:
Profile Section Questions:
Appointments:
Codes
Is my information secure?
Yes, we have put in place robust security measures to make sure that no information leaves the system and is only accessible by designated State officials and the provider who is administering your vaccine.
How do I create a profile?
Start here https://cvvaccine.nmhealth.org. Click the option "I want to create a new profile". Complete the form and click submit. The system will send you a text message or email with your access code. You can use your confirmation code and date of birth to login to your profile.
Can I create a profile for somebody else?
Yes, you can. On the registration form, check the box indicating you are completing this information for someone else. You will be prompted to enter your first name, last name, email, mobile number, and relation to the individual you are registering.
How do I access my profile and update my chronic medical conditions?
Start here https://cvvaccine.nmhealth.org/my-registration.html Use your access code and date of birth to access your profile. If you do not know your confirmation code, click the link "Don’t know your confirmation code?". Enter either your email or mobile phone number and date of birth. The system will send you a text message or email with your confirmation code.
How do I know if my profile is complete?
Your profile contains the following sections: basic demographic information, chronic medical conditions, employer information, & insurance information. When you have completed each section, the pending icon (red circle with an exclamation mark) will convert to a complete icon (green check mark). Once each section has been completed your profile will be complete.
Does my profile need to be complete before scheduling an appointment?
Yes. You must complete the following sections before you are able to schedule an appointment: basic demographic information, chronic medical conditions, employer information, & insurance information.
The system will not accept my date of birth. What can I do?
Your date of birth must be entered in the following format: mm/dd/yyyy.
My occupation/employment category is not listed. What should I do?
Please select the employment category that is closest to your occupation. If there is nothing close to your occupation, please just select "Other".
I do not see my condition listed on the Chronic Medical Conditions page. What should I do?
Please type any not listed condition into the "Other Conditions" box at the bottom of the page.
I've scheduled an appointment. What else do I need to do?
Please make sure you complete the medical questionnaire on the day of your appointment. You will not be able to complete the questionnaire until the day of your appointment.
Do I have to fill out the medical questionnaire?
Yes. You must complete the medical questionnaire on the day of your appointment in order to receive your vaccine.
Will I be sent appointment reminders?
Yes. The system will send you reminder notifications 7 days, 3 days, the day before and the day of your appointment.
How do I reschedule an appointment?
To reschedule your appointment, access your profile and click the "Schedule your Appointment" button. Select a city, location, date and available time slot. Please keep in mind, vaccine appointments are extremely limited.
How do I cancel my appointment?
To cancel your appointment, access your profile and click the "Schedule your Appointment" button. Click the "Cancel" button at the bottom of the page. To reschedule an appointment, select a city, location, date and available time slot. Please keep in mind, vaccine appointments are extremely limited.
What is my "Confirmation Code"?
A confirmation code is a unique identifier that is associated with your profile. You can use your confirmation code and date of birth to access your profile.
I never received my confirmation code. How do I know what is?
First you must register in the system and create a profile. Once you have completed the registration form, the system will send you a text message or email with your confirmation code. If you have already created a profile but do not have your confirmation code start here https://cvvaccine.nmhealth.org/my-registration.html. Click the link "Don’t know your confirmation code?". Enter either your email or mobile phone number and date of birth. The system will send you a text message or email with your confirmation code.